Creating a new password

You must have an alternate email address on file with the Human Resources Office.

Once you have verified your alternate email address, simply click the "Create New Password" link at the bottom of the sign in dialog. If you have recently added an alternate email address, please wait at least fifteen (15) minutes for the password to sync across directory servers.

On the screen that appears, enter your Northeast Email Address and click Submit. You will receive an error message if you do not have an alternate email address on file.

You will receive an email with password reset instructions at the alternate address email address you have on file with the college.

Passwords can only be reset using the process above.  If you do not have an alternate email address on file, you can add one by contacting the Human Resources Office.