Text messaging has become one of the most effective means of communicating today. Reminding students to make an appointment with an advisor, complete a financial aid application, or register for classes can improve student success.
Program Information
Northeast Mississippi Community College has implemented a program to allow for two-way text messaging with students and employees. Each participating office will be sending texts from a unique telephone number. We encourage you to store these numbers in your phone as a contact. However, if you do not wish to receive text message, simply reply STOP or CANCEL to opt-out. You will be communicating with a real person, so please respond accordingly.
Students can expect to receive:
- Tips for success
- Reminders about dates and deadlines
- Questions focused on providing assistance
Students can send:
- Questions
- Comments
- Responses to questions
Participating Departments/Offices:
NOTE: If you did not receive a text message from the participating offices below and you are a current student or employee, you will need to contact that office and make sure to provide your correct telephone number. Text your questions and get answers without standing in line or waiting on hold.
If you previously opted-out and would like to opt back in, but didn't save the number, simply contact the office you would like to opt-in to and have them text you.
Remember, each office has its own number that it will text from, save them all. You will be able to text the appropriate office to respond to your questions about enrollment, housing, financial aid, student accounts, or counseling services.
Available Now...numbers listed below are capable of receiving messages...
Please Note: Return texts may originate from a different number.
- Admissions & Records - (662) 354-3636
- Business Office - (662) 354-3770
- Financial Aid - (662) 354-3904
- Recruiting - (662) 354-3980
- Office of Instruction - (662) 222-1376
- Student Help Desk - (662) 212-5948
The offices listed below are only available to current students, if you didn't receive the initial opt-in text, please call and ask for one...
- Success Center
- Housing Office
- Human Resources/President's Office
Text messages are interactive
The messages allow two-way communication. Feel free to respond to a message and ask questions. In most cases, a real person will be on the other end to respond during normal business hours. To support students during off hours, artificial intelligence will be used to answer some common questions while NEMCC staff will be able to follow-up to ensure questioned are answered.
Email is still primary form of communication
Email to a student’s college account is and will remain as the official form of College communication. Email is how the College communicates to all students. Text messages will be used to enhance email communications by providing timely, relevant and personalized communication to students.
Occasionally, some sensitive data cannot be sent via text message. Students can expect to receive some text messages referring to an email with more information.
Frequency of communication
Participating offices will send an average of one to two text messages a month. During key times, such as registration, messages may be sent more often.
Emergency communications
The College also sends text messages during emergency situations using the Tiger Alert mass notification system. Northeast Mississippi Community College Tiger Alert text messages are completely unrelated to this program. Tiger Alerts are one way communications used for emergency situations only.
Updating contact information
Students can update their phone numbers online via the Personal Information link located on the Student Profile in the TigerOne Portal. Other methods of updating contact information are also available via the Office of Admissions and Records.
Opt out
If you do not want to receive messages, reply to the INTRO message with STOP or CANCEL. This will need to be done for each office that communicates with you.
You can opt back in by replying to a message from that department or office. You will need to reply to each department or office that you originally opted out of. Each office will be sending messaging from a different telephone number. We encourage you to store those numbers in your phone as a contact. If you have stored the number, you can simply send a message to that office to opt back in.
Privacy and FERPA
Due to privacy laws, such as FERPA, there is some information we cannot communicate to you via text message. If you engage in a text message conversation about a sensitive topic, you may be asked to check email or call for a conversation.